Shipping policy

Prestige Games Shipping and Handling Policy

Last Updated: July 7, 2026

Thank you for shopping with Prestige Games. We are committed to processing and delivering your collectible items securely and efficiently. Please review our shipping practices, processing timelines, and handling protocols below before placing your online order.

1. Scope of Delivery

We currently do not offer shipping, but we are working to provide this service soon. All orders are available for pickup at our store. You can visit us at Prestige Games, 177 Main St. Unionville, Floor 2, Markham, ON L3R 2G8.

2. Processing and Fulfillment Timelines

Once an order is fulfilled, it cannot be cancelled. Orders are processed and fulfilled within 1-3 business days after payment is confirmed. However, during peak seasons, such as holidays, major sales events, or highly anticipated trading card set releases, handling times may be longer than usual.

Individual card single orders that require meticulous manual condition grading, sorting, and protective sleeving will take 1-4 business days to process before the package is shipped.

3. Address Accuracy and Modifications

Please ensure that your shipping address is accurate before completing your order. If any mistakes or missing details result in your order being shipped to the wrong address, you will be responsible for any charges required by the courier to correct the address.

If you need to change your delivery address before your order ships, please email us at info@prestigegames.ca with your order number as soon as possible. 

Contact us at:

Prestige Games
177 Main St. Unionville, Floor 2, Markham, ON L3R 2G8
Email: support@prestigegames.ca
Tel: 647-854-2068